Remote Jobs
Call Center Agent - Travel Benefits
6 days agoWhat's your preference?
Job Description
- Req#: 300003133877674
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Salary up to $18 an hour
- Potential eligibility for bonuses or incentives based on business needs
- Comprehensive benefits package including health insurance, dental and vision programs, life and disability insurance, retirement savings plan, paid holidays, and paid time off (PTO)
- Opportunity to work in a supportive and high-performing culture
- Make a meaningful impact on customer experiences in the travel sector
- Work remotely with flexible scheduling options
What to Expect (Job Responsibilities):
- Handle inbound calls with an emphasis on accuracy, empathy, and first-call resolution
- Utilize multiple systems and tools to research, resolve, and document complex benefit inquiries
- Provide professional written communication, including follow-up and resolution emails
- Process member requests efficiently while adhering to compliance and quality standards
- Deliver a consistent, high-quality customer experience aligned with business expectations
What is Required (Qualifications):
- Strong verbal and written communication skills
- Ability to navigate and work across multiple systems and tools simultaneously
- Attention to detail
- Problem-solving and critical thinking skills
- Must be able to successfully complete a background check
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role, particularly in a call center environment
- Familiarity with travel benefits or related services
- Ability to work independently in a remote setting
- Proficiency in using various software applications and tools
#CustomerService #RemoteWork #TravelBenefits #CareerOpportunity #CompetitivePay
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