Remote Jobs
Call Center - Bilingual Spanish
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Job Description
- Req#: 238076
Employer Industry: Insurance
Why consider this job opportunity:
- Salary up to $21.50 per hour
- Gainshare annual cash incentive payment up to 16% of eligible earnings based on company performance
- Additional 10% pay for evening or weekend hours worked
- Comprehensive benefits including medical, dental, vision, and 401(k) with company match
- Opportunities for career development and tuition assistance
- Supportive and inclusive work environment recognized for innovation and leadership
What to Expect (Job Responsibilities):
- Manage inbound calls from Spanish-speaking customers, providing assistance with insurance inquiries and policy needs
- Share expertise on Progressive products and services to ensure appropriate insurance coverage
- Demonstrate empathy and care for customers while setting up new claim reports
- Offer additional products based on customer needs during interactions
- Navigate through multiple computer systems to effectively assist customers
What is Required (Qualifications):
- Minimum of two years relevant work experience, or two years post-secondary education
- Property & Casualty license required for sales roles; opportunity to gain it during training
- Must be fluent in Spanish and English (verbal and written)
- Ability to work evening hours and weekends after training completion
- Designated workspace free from noise and distractions, with high-speed internet
How to Stand Out (Preferred Qualifications):
- Experience in customer service or sales within the insurance industry
- Familiarity with insurance policies and procedures
- Strong multitasking skills in a fast-paced environment
- Previous experience working in a remote setting
- Proficiency in navigating multiple computer systems
#Insurance #BilingualJobs #CustomerService #RemoteWork #CareerDevelopment #DiversityAndInclusion
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