Remote Jobs
Call Center CT Remote
7 days agoWhat's your preference?
Job Description
- Req#: 34476
Employer Industry: Healthcare Technology
Why consider this job opportunity:
- Salary up to $41,600 per year
- Generous and flexible vacation policy for all salaried, full-time employees
- Comprehensive health benefits and a 401(k) employer match
- Opportunities for career advancement through various leadership and technical development academies
- Work remotely, offering flexibility in your work environment
- Chance to contribute to improving health and well-being for vulnerable communities
What to Expect (Job Responsibilities):
- Answer telephones and respond to basic customer inquiries or forward calls to appropriate personnel
- Record calls on account history records and initiate required confirmations without direct supervision
- Process calls to ensure service level agreements (SLAs) are met or exceeded
- Perform data entry and match documents to appropriate accounts for accuracy
- Interface with team members, management, and customers regarding service issues
What is Required (Qualifications):
- Minimum of 2 years of customer service experience in any industry
- Knowledge of basic help desk software, computer software, and Microsoft Office applications
- Strong problem-solving skills to resolve inquiries effectively
- Excellent written and oral communication skills for professional responses to inquiries
- Ability to understand team roles and identify stakeholders for resolving client inquiries
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related customer service role
#HealthcareTechnology #RemoteWork #CareerGrowth #CustomerService #HealthcareJobs
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.