Remote Jobs
Call Center Customer Service
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Job Description
- Req#: US_EN_6_971574_1576860
Employer Industry: Call Center Services
Why consider this job opportunity:
- Salary up to $20/hour
- Benefit offerings include medical, dental, vision, life insurance, short-term disability, and a 401K plan
- Opportunity for flexible work hours, including evenings and weekends
- Supportive and collaborative team environment
- Chance to contribute insights to improve team processes
What to Expect (Job Responsibilities):
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner
- Resolve product or service issues with empathy, accuracy, and urgency
- Document customer interactions and update account information in internal systems
- Follow communication scripts and standard procedures while offering personalized solutions
- Collaborate with team members and other departments to ensure a seamless customer experience
What is Required (Qualifications):
- High school diploma or equivalent; associate or bachelor's degree preferred
- Minimum of 1 year experience in a customer service or call center environment
- Strong verbal and written communication skills in English
- Proven ability to handle high call volumes with professionalism and efficiency
- Typing speed of at least 40 WPM with strong attention to detail
How to Stand Out (Preferred Qualifications):
- Excellent problem-solving skills and ability to think quickly under pressure
- Comfortable using CRM systems, call center software, and digital communication tools
- Ability to work flexible hours, including evenings and weekends if required
#CallCenter #CustomerService #RemoteWork #CareerOpportunity #FlexibleHours
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