Remote Jobs
Call Center Relationship Specialist
What's your preference?
Job Description
- Req#: J6ekQO5WhIyU
Employer Industry: Customer Service
Why consider this job opportunity:
- Flexible part-time remote work opportunity
- Opportunity to earn additional income while working from home
- Build strong relationships with customers and enhance their experience
- Collaborate with various departments to solve customer issues
- Engage in training and development sessions to improve service delivery skills
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls in a professional manner, providing accurate information about products or services
- Assist customers in resolving complaints and technical issues, escalating complex matters when necessary
- Build and maintain strong relationships with customers, following up on previous interactions to ensure satisfaction
- Document all interactions in the customer relationship management (CRM) system and maintain customer records
- Promote products or services that align with customer needs and meet KPIs related to customer satisfaction and sales conversion
What is Required (Qualifications):
- High school diploma or equivalent; Associate or Bachelor's degree preferred in customer service, business, or communication
- 1-3 years of previous experience in a call center, customer service, or client-facing role
- Strong problem-solving abilities and attention to detail
- Excellent communication and interpersonal skills
- Proficiency in using computers, CRM systems, and call center software
How to Stand Out (Preferred Qualifications):
- Experience in a sales or upselling environment
- Proven ability to handle high call volumes and multitask effectively
- Familiarity with customer relationship management (CRM) systems
- Strong empathy, patience, and active listening skills
- Previous training or certifications in customer service or related fields
#CustomerService #RemoteWork #CareerOpportunity #RelationshipManagement #SalesSkills
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.