Remote Jobs

Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)


Pay$18.00 / hour
LocationTampa/Florida
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R1488765
      Employer Industry: Life Sciences and Healthcare

      Why consider this job opportunity:
      - Salary of $18.00 per hour
      - Opportunity for conversion to a full-time employee with the employer
      - 100% remote work from home flexibility
      - Collaborative and inclusive corporate culture that values diversity
      - Chance to make a positive impact on patient support programs
      - Work within a leading global provider in clinical research and healthcare intelligence

      What to Expect (Job Responsibilities):
      - Serve as the primary call center contact for patients, pharmacies, and medical professionals
      - Provide initial support for customer requests via telephone, email, and fax
      - Assess user issues and deliver first-level support for problem resolution
      - Document resolutions and escalate unresolved issues to the appropriate areas
      - Recognize operational challenges and recommend solutions to management

      What is Required (Qualifications):
      - High School Diploma or equivalent
      - Pharmacy Technician experience required
      - HIPAA certification
      - Minimum of 3 years of call center experience
      - Experience in medical claim processing is a plus

      How to Stand Out (Preferred Qualifications):
      - Bilingual (English/Spanish) is a plus
      - Experience in customer service within the healthcare industry

      #LifeSciences #HealthcareSupport #RemoteWork #PatientCare #DiversityInclusion

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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