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Call Center Representative (FULL TIME/REMOTE)
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Job Description
- Req#: 57590BR
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere in the U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and communication
- Excellent training provided for new employees
What to Expect (Job Responsibilities):
- Serve as a liaison between hospital staff, nurses, pharmacies, patients, and providers
- Triage inbound calls for multiple facilities, ensuring proper direction and support
- Manage and maintain daily provider schedules for each facility
- Relay any daily schedule changes and updates to staff and management
- Accurately document and enter call information into the appropriate database
What is Required (Qualifications):
- Approximately one year of office experience in a medical setting
- Knowledge of medical terminology preferred
- Excellent written and verbal communication and interpersonal skills
- Strong judgment and decision-making skills
- Ability to handle stress and conflict well
How to Stand Out (Preferred Qualifications):
- Experience working in a call center or healthcare-related environment
- Familiarity with electronic health records (EHR) systems
- Ability to work with minimal direction and supervision
- Strong attention to detail and ability to work in a team-oriented environment
#HealthcareServices #RemoteWork #CareerOpportunity #CallCenter #PatientCare
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