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Call Center Representative
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Job Description
- Req#: D22597BC5D
Employer Industry: Veterinary Care Services
Why consider this job opportunity:
- Hourly pay starts at $16.00 per hour
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home
- Comprehensive benefits including medical, dental, vision, and pet insurance
- Company-funded wellness resources and generous paid time off
- Supportive and compassionate work environment focused on end-of-life care for pets
What to Expect (Job Responsibilities):
- Engage in emotional conversations regarding end-of-life and quality-of-life care for pets
- Provide exceptional customer service through positive interactions with pet families
- Handle a high volume of customer service calls in a remote setting
- Document pet medical information accurately and schedule appointments efficiently
- Meet productivity, quality, and performance standards while maintaining a calm demeanor
What is Required (Qualifications):
- Experience in high call volume, customer service, or call center environments
- Reliable wired Ethernet connection (satellite internet and 4G/5G hotspots are not supported)
- Ability to quickly learn custom software and various programs such as Gmail and Zoom
- Previous work-from-home experience or minimal peer interaction experience
- High attention to detail and punctuality in meeting work requirements
How to Stand Out (Preferred Qualifications):
- Familiarity with handling sensitive conversations and emotional support related to pets
- Previous experience in the veterinary or animal care field
#VeterinaryCare #CustomerService #RemoteWork #CareerOpportunity #CompassionateCare
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