• Job Description

  Req#: R2025-5909
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Salary up to $32,000
  - Opportunity for career advancement and growth within the organization
  - Full-time remote work flexibility
  - Supportive and collaborative work environment
  - Chance to make a positive impact on patient satisfaction and healthcare access
  - Bilingual candidates are encouraged to apply, enhancing communication with diverse patient populations
  
  What to Expect (Job Responsibilities):
  - Handle incoming and outgoing calls efficiently while maintaining a professional and courteous demeanor
  - Schedule patient appointments accurately using the organization's electronic medical record (EMR) system
  - Respond to patient inquiries regarding services, appointment availability, billing, and other general information
  - Educate patients on healthcare services, office policies, and available resources
  - Collaborate with clinical staff, administrative teams, and other departments to ensure a seamless patient experience
  
  What is Required (Qualifications):
  - Associate degree preferred or equivalent relevant call center experience
  - 1 - 2 years of experience in customer service, quality, and/or auditing experience
  - Must be bilingual in English and one of the following languages: Spanish, Russian, Chinese, Bengali, Korean, Albanian, or a similar language
  - Excellent written and verbal communication skills
  - Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
  
  How to Stand Out (Preferred Qualifications):
  - Ability to thrive in a fast-paced environment and meet assigned deadlines
  - Excellent organizational skills, accuracy, and attention to detail
  - Employee acknowledges alternative means of working in the event of a power and/or internet service outage
  
  #HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #BilingualCandidates
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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