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Job Description
- Req#: 744000056005325
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Paid training and development programs to enhance your skills
- Flexible schedule that accommodates work-life balance
- Paid time off to support your personal needs
- Opportunities for career advancement within the organization
- Supportive environment focused on customer satisfaction
- Telehealth care plan available for employees
What to Expect (Job Responsibilities):
- Manage a high volume of incoming calls and generate sales leads
- Identify and assess customers' needs to ensure satisfaction
- Build sustainable relationships and trust with customer accounts through effective communication
- Handle customer complaints, providing appropriate solutions and follow-ups
- Maintain accurate records of customer interactions and process accounts
What is Required (Qualifications):
- Excellent customer service abilities with a track record of over-achieving quotas
- Strong phone etiquette and effective communication skills
- Familiarity with CRM systems and practices
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma or GED and at least 18 years old
How to Stand Out (Preferred Qualifications):
- Experience with outbound calling and sales/upselling
- Multilingual or bilingual proficiency, particularly in Spanish
- Strong analytical skills and data entry proficiency
#CustomerService #CareerOpportunity #FlexibleSchedule #PaidTraining #AdvancementOpportunities
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