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Call Center Specialist - Remote - Part-Time (20 Hours) - Bilingual REQUIRED (Spanish/English) - $21/hr
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Job Description
- Req#: JREQ-014637
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary of $21.00 per hour
- Opportunity for career advancement within a leading health system
- Flexible remote work option available for candidates residing in the U.S.
- Supportive and inclusive work environment focused on equity in healthcare
- Chance to positively impact the lives of underserved communities through quality customer service
What to Expect (Job Responsibilities):
- Provide exceptional customer service to both internal staff and external patients
- Manage calls effectively, including scheduling appointments and addressing medication refill inquiries
- Exhibit strong data entry skills and knowledge of insurance billing
- Maintain confidentiality while handling sensitive patient information
- Demonstrate problem-solving and critical thinking skills in various scenarios
What is Required (Qualifications):
- Bilingual in English and Spanish
- Associate's Degree or Medical Assistant Certification plus 1 year of experience
- Experience in a call center or busy phone system
- Electronic appointment scheduling experience
- Strong customer service and verbal communication skills
How to Stand Out (Preferred Qualifications):
- Proven ability to multitask effectively
- Experience working remotely with access to reliable, high-speed internet
- Problem-solving and critical thinking skills
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #EquityInHealthcare
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