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Call Center Specialist - Remote - Part-Time (30 Hours) - Bilingual REQUIRED (Spanish/English) - $21/hr
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Job Description
- Req#: JREQ-014643
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary of $21.00 per hour
- Part-time position with flexible scheduling
- Opportunity to work remotely from anywhere in the U.S. (Territories excluded)
- Supportive work environment focused on quality customer service
- Chance to make a positive impact on patient care and community health
- Engagement with a leading organization dedicated to social justice and healthcare equity
What to Expect (Job Responsibilities):
- Provide exceptional customer service to internal staff and external patients
- Manage calls effectively, including scheduling appointments and transmitting messages to the clinical team
- Address patient inquiries regarding medication refills and other concerns
- Maintain confidentiality and demonstrate proficient data entry skills
- Continuously improve job-specific competencies and perform additional duties as assigned
What is Required (Qualifications):
- Bilingual in English and Spanish
- Associate's Degree OR Medical Assistant Certification with 1 year of experience
- Experience in a call center or busy phone system
- Electronic appointment scheduling experience
- Strong customer service skills and excellent verbal communication abilities
How to Stand Out (Preferred Qualifications):
- Proven ability to multitask effectively
- Problem-solving and critical thinking skills
- Experience in healthcare-related roles
#HealthcareServices #CustomerService #RemoteWork #PartTimeOpportunity #SocialJustice
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