Remote Jobs

Call Center Specialist - Support & Resolution


PayCompetitive
LocationLexington/Kentucky
Employment typeFull-Time
  • Job Description

      Req#: 744000101732085
      Employer Industry: Customer Service Solutions

      Why consider this job opportunity:
      - Flexible scheduling options available after certification
      - Paid training following successful client certification
      - W2 employment structure providing payroll, protections, and stability
      - Paid time off and optional supplemental insurance (Aflac) offered
      - Access to performance-based incentives and career advancement pathways
      - Opportunity to work in a modern, environmentally conscious support model

      What to Expect (Job Responsibilities):
      - Handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support
      - Utilize guided systems and resources to deliver high-quality customer care
      - Maintain professionalism, accuracy, and brand alignment in all interactions
      - Follow detailed processes and meet performance expectations
      - Work independently and remain accountable to schedules

      What is Required (Qualifications):
      - High school diploma or GED
      - Must be at least 18 years of age
      - Authorized to work in the United States
      - U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI)
      - Strong communication and active listening skills

      How to Stand Out (Preferred Qualifications):
      - Prior call center or customer service experience
      - Bilingual (Spanish/English) preferred but not required
      - Familiarity with phone-based or computer-based support environments
      - Comfortable navigating computer applications and web-based tools

      #CustomerService #JobOpportunity #FlexibleScheduling #CareerAdvancement #PaidTraining

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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