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Job Description
- Req#: 0D84AE879A
Employer Industry: Pet Hospice Services
Why consider this job opportunity:
- Starting pay at $16.50 per hour
- Generous Paid Time Off and Paid Parental Leave
- Comprehensive benefits including medical, dental, and vision insurance
- Opportunity for ongoing training and professional development
- Fully remote work-from-home environment
- Chance to make a meaningful difference in the lives of pet families during challenging times
What to Expect (Job Responsibilities):
- Compassionately guide emotionally charged conversations regarding in-home euthanasia, hospice care, and quality-of-life concerns
- Provide exceptional customer service through empathetic interactions with pet families
- Handle a high volume of inbound calls efficiently in a remote environment
- Accurately collect and document pet, family, and medical information
- Collaborate with veterinarians and leadership to ensure seamless support for families
What is Required (Qualifications):
- Prior experience in high-volume call centers or customer service roles (e.g., Funeral Assistant, Veterinary Technician, Hospice)
- Reliable wired Ethernet internet connection required; satellite internet and 4G/5G hotspots are not supported
- Ability to quickly learn and navigate multiple software platforms, including Google Workspace and scheduling systems
- Dependable and punctual, expected to be present for every scheduled shift and meeting
- Ability to attend and complete a mandatory 2-week training program at the start of employment
How to Stand Out (Preferred Qualifications):
- Experience in funeral, veterinary, or hospice environments strongly preferred
- Strong attention to detail and adaptability in a growing organization
- Comfortable working independently with minimal peer interaction
#PetHospice #RemoteWork #CustomerService #CompassionateCare #CareerOpportunity
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