• Job Description

  Req#: 459236

  ABOUT JVS BOSTON:

  JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers, and to partner with employers to hire, develop and retain productive workforces.

  JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.

  POSITION SUMMARY:

  The Career Coach is responsible to develop strong job leads, provide high quality career counseling, training, and job placement assistance to designated job seekers. The Career Coach initiates and sustains collaborative working relationships with a variety of businesses in the greater Boston area. This individual must have flexibility to travel between various locations, specifically Lawrence, Lynn, East Boston, or Boston to serve participants at multiple JVS sites. This individual must have a strong knowledge about issues related to individuals with significant barriers to employment as well as experience working with people from diverse backgrounds.

  ESSENTIAL JOB FUNCTIONS:

  Accountability and Results Focused:

  • Assist program participants in initial goal setting, career planning and educational services leading to job placement, skills upgrades and career advancement
  • Assist program participants in both one-on-one and group settings in job search-related activities.
  • Escort participants to job interviews and facilitate interview and hiring process, as needed.
  • Actively develop new and maintain existing employer relationships that lead to quality job placements for participants.
  • Provide post-placement services including follow-up with job-seeker and employer.
  • Establish, track and meet program dashboard indicators (enrollments, placements, retention, etc.).

  Build relationships, collaboration and teamwork:

  • Support and promote the mission and philosophy of JVS both internally and outside the agency.
  • Establish and maintain relationships with key stakeholders (participants, employers, partner organizations, funders, etc.).
  • Work as part of a team, sharing job leads and collaborating on workshops, classes, group interviews and any other tasks as needed.
  • Attend and actively participate in staff meetings and team- based projects.
  • Provide assistance to fellow team members when needed.

  Administrative/Communication:

  • Organize and maintain files and records.
  • Prepare reports as necessary.
  • Communicate regularly with Supervisor to insure smooth delivery of services.
  • Complete program summary reports for employers, funders, JVS leadership and other stakeholders
  • Maintain accurate, up-to-date information in all databases.
  • Perform other duties as assigned or requested.

  MINIMIUM QUALIFICATIONS AND EXPERIENCE:

  1-3 years of experience in workforce development or related field required.

  1-3 years of experience in working with individuals with barriers to employment strongly desired.

  Experience in marketing and outreach desired.

  Proficiency in a language spoken by immigrant participants preferred (Spanish, Haitian Creole, or Cape Verdean Creole).

  Familiarity with career ladders and professional advancement preferred.

  Knowledge of community resources and web-based resources preferred.

  Strong Microsoft Office Suite skills required.

  
  

  EDUCATION REQUIRED: BA/BS in Human Services, Business Administration, or related field

  EDUCATION REQUIRED: BA/BS in Human Services, Business Administration or related field.

  KEY COMPETENCIES:

  Accountability and Results focused

  Adapting to Change

  Building Relationships, Collaboration and Teamwork

  Cultural Competency and Respect

  Communication Skills

  Initiative

  Planning/Organizing

  Promotes Agency

  JOB COMPETENCIES:

  Job Development/Employer relationship building

  Job Placement

  Removing Barriers to Employment

  Tracking program progress and reporting

  Collaboration across departments and agencies

  
  

  WORKING CONDITIONS:

  Frequent meeting with clients and employers

  May be requested to work outside of scheduled hours as defined by the needs of the department

  Frequent travel by public transportation to employer locations

  Will attend occasional off-site meetings with partner organizations in and around the greater Boston area

  
  

  JVS CULTURE:

  JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.

  JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.

• About the company

  JVS is the largest workforce development organization in Boston. We Empower individuals from diverse communities to find employment and build careers, while partnering with employers to hire, develop, and retain productive workforces.

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