• Job Description

  Req#: 20250625-9314

  Job Description:

  Division: Permanent Supportive Housing
  Location: Commons at Chantry located in Columbus, Ohio
  Pay: Based upon experience
  Schedule: Full-time | Monday–Friday

  Lead with Purpose. Transform Lives. Build Communities.

  At National Church Residences, we believe everyone deserves quality housing and compassionate care. Join our mission-driven team to support seniors and vulnerable populations through case management that truly makes an impact.

  Position Summary

  The Case Manager I provides direct case management services to residents in Permanent Supportive Housing, using a Housing First approach and operating within an integrated behavioral and primary healthcare model. This role supports residents in achieving stability and independence through strengths-based care planning, advocacy, and resource coordination.

  Key Responsibilities

  • Conduct bio-psychosocial assessments and develop individualized care plans.

  • Assist residents with accessing benefits, resources, and support services.

  • Maintain accurate and timely documentation within 24 hours of resident contact.

  • Facilitate psychosocial and educational group sessions weekly.

  • Ensure minimum monthly contact with all assigned residents (caseload up to 40).

  • Provide transportation or accompany residents to essential appointments.

  • Participate in Blended Management Team meetings weekly.

  • Submit complete service logs weekly (50% of hours must be direct service).

  • Perform other duties as assigned.

  Minimum Qualifications

  • Bachelor’s degree in Social Work or a related human services field (required)

  • One year of experience in a human services, behavioral health, or social work setting (preferred)

  • LSW or LPCC (preferred)

  • Valid driver’s license and reliable transportation

  Required Competencies

  • Strong written, verbal, and interpersonal communication skills

  • Ability to set professional boundaries and work independently

  • Basic computer proficiency (Word, Excel, electronic recordkeeping)

  • Understanding of housing instability, behavioral health, and community-based services

  • Ability to work with low-income and formerly homeless populations

  In return, National Church Residences offers an excellent total reward package that includes:

  • Medical Insurance –several options available

  • Dental, Vision, Life & AD&D Insurance and Flexible Spending accounts

  • Paid Time Off (PTO) and Paid Holidays

  • Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay

  • Reimbursement for Tuition expenses

  • Employee Discounts including Tickets, Retail, etc.

  • Short-Term & Long-Term Disability coverage

  • Accident, Hospital Indemnity & Critical Illness Insurance

  • Wellbeing Programs including EAP, Tobacco Cessation, Weight-loss, and more

  Join the Mission. Make a Difference.
  If you are passionate about social work and helping others achieve stability, we invite you to apply today.

  #Jointhemission2

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

• About the company

  National Church Residences provides quality housing in affordable, caring senior living communities. Learn more about our affordable senior housing.

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