• Job Description

  Req#: 688188236

  ESSENTIAL FUNCTIONS include the following, other duties may be assigned:

  • Thinks, communicates and behaves as a cause-driven leader and role model for other staff and guests when it comes to desired staff behaviors; promotes youth development, healthy living, and social responsibility in all job-related functions.
  • Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, exit summaries and follow-up.
  • Manage a case load and monitor and document client progress toward service plan goals; ensures accuracy of files for audits and program outcomes.
  • Coordinate client services with other social services, mental health, medical, employment, educational, child care and other providers.
  • Conduct regular case conferences with clients and service providers as required.
  • Assess clients’ legal, financial, social, medical, psychological, and other needs related to their housing situation.
  • Develop familiarity with unique challenges and resources as it relates to homelessness.
  • Develop effective, trusting relationships with client.
  • Develop individualized housing stability plans, including post housing stabilization plan.
  • Provide life-skills training and financial literacy training to enhance housing stability.
  • Mediate conflict between clients and their family and/or landlords to promote housing stability.
  • Performs unit inspections within contract, county, and federal guidelines.
  • Maintain a current, thorough knowledge of community resources and utilize these to provide services to clients. Document all interactions with, or on behalf of, clients. Maintain familiarity with program resources available on- and off-site.
  • Participates in operations meetings, other program/association meetings/trainings and community meetings.

  Qualifications:

  • Bachelor’s degree preferred; 2-3 years related experience and/or training; or equivalent combination of education and experience.
  • Some knowledge of local and federal government benefits and entitlements and other social service providers
  • Able to work in a high-tolerance, harm reduction model with clients who have multiple barriers
  • Detail oriented with excellent time management, organizational, written, verbal, and computer skills
  • Valid OH Driver’s license, reliable car, auto insurance, and an acceptable driving record
  • Prior advocacy or academic experience in housing and/or homeless services preferred
  • Strong written and verbal communication skills
  • Strong multi-tasking abilities
  • Knowledge of the Social Services available through Franklin County, the State of Ohio, and local agencies.
  • Able to work in a team environment
  • Training requirements:
  • Immediately upon hire: American Red Cross First Aid and CPR certifications
    • Within 1 year of hire (and every 2 years thereafter): Non-violent crisis intervention, community resources, cultural competency, child and elder abuse, ethics mental health/substance abuse, motivational interviewing, and evacuation procedures.
    • Within first 3 months of hire, obtain CSP Administrator license.
    • Passionate belief in the Y’s cause of nurturing the potential of all youth, supporting healthy living for all people and finding ways to help and support our neighbors.
    • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
    • Proven track record of developing authentic relationships with others.
    • Ability to foster a collaborative team approach to solving challenging situations
    • YMCA Team Leader certification; if not certified, must obtain certification within 12 months. Requires completion of: Principles and Practices, Introduction to Volunteerism, Introduction to Leading Others, Introduction to Fiscal Management, Leadership Competency Assessment, Team Leader Certification Test.

• About the company

  We have 12 facilities throughout Central Ohio: Delaware Community Center YMCA Downtown YMCA Gahanna/John E. Bickley YMCA Jerry L Garver YMCA Grove City YMCA Hilliard/Ray Patch Family YMCA Hilltop YMCA Liberty Twp./Powell YMCA North YMCA P...

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