• Job Description

  Req#: CATER016384

  POSITION: Catering Manager

  DEPARTMENT: Food & Beverage

  REPORTS TO: Director, Premium Service

  FLSA STATUS: Salaried/Exempt

  LEGENDS & ASM GLOBAL

  Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

  Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

  ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

  Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

  RAYMOND JAMES STADIUM

  Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites, and premium areas for all game days. It will also include concerts, non-game days, special events, and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest services and pride to make Raymond James Stadium one of the best Stadium in the NFL.

  THE ROLE

  The Catering Banquet Manager is an experienced hospitality leader who has a passion for organizing and executing special events catering. This position plans and executes special events while coordinating with the event sales teams, internal departments, and customers to ensure consistent, high-level service throughout events.

  ESSENTIAL DUTES AND RESPONSIBILITIES

  • Provide catering clientele with information that requires a comprehensive knowledge of menus, company policies, practices and banquet operations
  • Hire and train Catering staff.
  • Ensure staffing schedules are completed and communicated for all catering events.
  • Complete weekly staff payroll.
  • Oversee the set-up and breakdown for all special event functions including space layout and design, equipment load-in, staff assignments
  • Oversee general cleaning tasks using standard products as assigned to adhere to health standards
  • Coordinate with clients, facilities, and culinary staff to ensure excellent event experience
  • Create banquet event orders and estimation of charges for clients
  • Responsible for coordinating vendors and/or rentals
  • Responsible for receiving invoices and balancing event troubleshooting.
  • Provide appropriate documentation to accounting department to generate a post-event invoice
  • Perform related duties as assigned by Management

  SUPERVISORY RESPONSIBILITIES

  Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

  QUALIFICATIONS

  To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  EDUCATION AND/OR EXPERIENCE

  • Knowledge of premium services and catering for a sports and entertainment venue.
  • Minimum of (2) years in a catering manager role

  SKILLS AND ABILITIES

  • Must have excellent written and verbal communication skills
  • Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills
  • Extensive knowledge of food and beverage menu, specials and services offered.
  • Ability to coach, train and develop efficient and successful team members.
  • Must be able to obtain food safety certification.
  • Ability to multi-task in a fast paced, team orientated setting.
  • Ability to read, speak and write in English.
  • Knowledge of catering events and diagram software
  • Proficiency in Microsoft Word, Excel and PowerPoint.
  • Ability to identify operational challenges associated with his/her group and work with internal staff and clients to solve these challenges and/or develop alternative solutions
  • Customer service oriented with the ability to interact with all levels of management
  • Must have sufficient mobility to perform assigned tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
  • Must have the ability to lift, push, pull approximately 50lbs.
  • Must be able to stand or walk for long periods of time.
  • Must be available for all Stadium events.
  • Must be able to work extended hours due to business requirements including late nights, weekends, and holidays.
  • Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training.
  • Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you. Company-wide safety training and additional job specific safety training.

  COMPENSATION

  Competitive salary of $60,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

  WORKING CONDITIONS

  Location: On Site

  PHYSICAL DEMANDS

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  NOTE:

  The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

  Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

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