• Job Description

  Req#: 31520

  Agency: Department of Human Services

  Posting ID: 10-90-31520

  Opening Date: 10/19/2023
  Closing Date/Time: 11/01/2023
  Salary: Anticipated Salary: $7,500 - $8,500 per month ($90,000 - $102,000 per year)
  Job Type: Salaried Full Time
  County: Cook
  Number of Vacancies: 1
  Plan/BU: Supervisory Exclusion 063

  ****A RESUME IS REQUIRED FOR THIS JOB POSTING****

  Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

  Position Overview

  The Division of Family & Community Services is seeking to hire a dynamic, organized, detail-oriented manager to oversee the Central Scanning Unit. The manager organizes, plans, executes, controls, and evaluates the operations of the unit. The Unit manager directs the maintenance of equipment, ensures production and testing priorities are processed timely, assigns personnel to meet production and testing goals and objectives, confers with system programmers on system problems, monitors statewide scanning operations, and advises management on problem areas. The Division’s mission is to assist Illinois residents by connecting them with public assistance programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

  Job Responsibilities

  1. Serves as Central Scanning Manager for the Division of Family and Community Services.

  2. Serves as full line supervisor.

  3. Directs the maintenance of equipment, including printers, optical scanners and processing equipment.

  4. Develops a master schedule to ensure production, testing and disaster recovery priorities are processed within established time frames.

  5. Develops organizational changes and personnel assignments to meet future production goals and objectives.

  6. Confers with systems programmers on system problems.

  7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

  Minimum Qualifications

  1. Requires knowledge, skill, and mental development equivalent to completion of four (4) years college.

  2. Requires three (3) years progressively responsible administrative experience in a public or private organization.

  Preferred Qualifications (in priority order)

  1. Three (3) years of professional experience working with electronic data entry verification systems, and document scanning systems.

  2. Three (3) years of professional experience developing and providing scanning system training and support assistance to staff.

  3. Three (3) years of professional experience with a public assistance eligibility system such as Integrated Eligibility System (IES).

  4. Three (3) years of professional experience performing quality control assessments and monitoring activities for a public or private business organization.

  5. Two (2) years professional experience meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills while multi-tasking multiple projects.

  6. Two (2) years of professional experience evaluating computer systems and scanning system performance.

  Conditions of Employment

  1. Requires the ability to work overtime and/or outside of regular business hours.

  2. Requires ability to travel.

  *The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

  Work Hours: Mon - Fri, 8:30am - 5:00pm
  Work Location: 4200 N Oak Park Ave - Annex Building Chicago, IL 60634-1417

  Family and Community Services

  Integrated Eligibility System

  FCS-Central Scanning Unit
  Agency Contact: DHS.HiringUnit@Illinois.gov
  Job Family: Leadership & Management; Science, Technology, Engineering & Mathematics; Social Services

  About the Agency:

  The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

  As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • 12 Weeks Paid Maternity/Paternity Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

  For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

  The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

• About the company

  The Governor of Illinois is the chief executive of the State of Illinois, and the various agencies and departments over which the officer has jurisdiction, as prescribed in the state constitution.

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