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Central Scheduling Specialist- Remote
This job is now closed
Job Description
- Req#: 300000156917630
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient experience
- Engaging in a fast-paced call center environment
- Involvement in special projects as needed
- Comprehensive benefits package
What to Expect (Job Responsibilities):
- Coordinate verification, scheduling, pre-registration, and authorization for medical services
- Manage appointment scheduling to maximize efficiency and monitor for cancellations and rescheduling
- Obtain and verify demographic, clinical, and financial information for patient appointments
- Communicate visit-specific preparatory instructions to patients and assist with lab orders
- Handle inbound and outbound calls, resolving inquiries and directing complaints as needed
What is Required (Qualifications):
- High school graduate and/or GED equivalent
- Associate's degree in Business Administration or two (2) years of relevant experience in a medical setting
- Knowledge of registration, scheduling, authorization, and referral processes
- Proficient in business office information systems and software, including Google Suite and Microsoft Office
- Excellent verbal and written communication skills
How to Stand Out (Preferred Qualifications):
- Working knowledge of Epic Revenue Cycle applications: Resolute Hospital Billing, Resolute Professional Billing, Single Business Office, Cadence, or Grand Central
#HealthcareServices #PatientExperience #CareerOpportunity #CallCenter #MedicalScheduling
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