• Job Description

  Req#: 107394

  End Date

  Saturday 24 February 2024

  Salary Range

  £0 - £0

  
  

  We support agile working – click here for more information on agile working options.

  Agile Working Options

  Flexibility in when hours are worked, Job Share, Other Agile Working Arrangements / Open to Discussion

  Job Description Summary

  .

  Job Description

  Job Title: Change Manager – Citra Living

  Location: London

  Salary: Competitive package

  Hours: Full-time

  Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

  About this opportunity

  Citra Living Limited is the Group’s Private Rental Subsidiary. Its purpose is to Help Britain Prosper through improving access to good quality, affordable rental homes across the UK whilst delivering diverse and sustainable financial return to Group.
  
  The intention is to work with leading house builders, and other participants, through strategic partnerships to identify sites and support the building of additional housing, with Citra Living buying the rental element of these new developments and then letting the properties to customers.
  
  As well as ensuring continued support for the house building sector this will also help to address the continued increase in demand for rental properties. The properties, which will be incremental stock to the UK, will provide modern, good quality homes to meet the demands of a growing rental market, and they will be within easy reach of local transport, amenities and leisure facilities.

  As Change Manager, you'll be working closely with the Citra Change team and Citra business areas, to help build an effective operating platform to enable Citra to grow and scale at the pace it requires. The job will require vendor engagement, primarily working with third-party SaaS solutions, ensuring business requirements can be met.

  Key responsibilities include;

  • Requirements Elicitation and Management : You’ll lead, design and facilitate business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes. Overseeing end-to-end traceability against quality business requirements using appropriate tools and templates.
  • Process Analysis: Analysis of end-to-end processes to identify where optimisation/efficiency can be improved. Documentation of ‘as-is’ and ‘to-be’ processes, using Microsoft Visio.
  • Solution Assessment & Validation: You’ll engage with key partners to influence the solution design to meet business goals, scope and strategy requirements. Providing input into the identification and delivery of project benefits, traceability of requirements and impact of solutions. Supporting testing and implementation.
  • Consultancy Advice & Domain Knowledge: Developing good knowledge across Citra Living functions, understanding interdependency and the impact of change to provide informed consultancy advice, independent review and quality assurance.
  • Stakeholder Management: You’ll build and maintain networks with a diverse group of business partners and suppliers to influence and support the delivery of projects.
  • Risk: Continuously monitor projects for business analysis risk issues and regulatory compliance and take appropriate steps to mitigate.

  About us

  If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to

  innovate, explore possibilities, and grow with purpose.
  

  What You'll Need:

  • Proven Change Management experience, typically gained on complex projects with exposure to senior key partners.
  • Has demonstrated the ability to investigate business requirements, problems and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
  • Has extensive experience of applying analytical techniques to identify underlying issues and business needs.
  • Previous experience in API’s or data migrations is desirable
  • Ability to develop strong relationships with diverse group of key partners through open communication, partnership and consistent delivery.
  • Flexibility and ability to work on numerous varied tasks with competing priorities and organise delivery accordingly.

  About working for us

  Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

  We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

  We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

  And it’s why we especially welcome applications from under-represented groups.

  We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

  We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

  If you’re excited by the thought of becoming part of our team, get in touch.

  We’d love to hear from you!

  At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

  We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

  We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

• About the company

  For over 250 years we’ve been making a difference to the lives of customers, businesses and communities. Today, we're still driven by our purpose of helping Britain prosper. We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.

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