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Chat and Phone Technical Customer Service - Seasonal
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Job Description
- Req#: 405274
Employer Industry: Customer Experience (CX) Solutions
Why consider this job opportunity:
- Salary of $14 per hour
- Enjoy the benefits of working from home, saving time and reducing stress
- No need for personal equipment; the employer provides everything you need
- Internal mobility opportunities, with 84% of managers promoted from within
- Hands-on paid virtual training and ongoing job-specific training
- Employee wellness program and referral bonuses
What to Expect (Job Responsibilities):
- Provide exceptional technical support to customers through phone and chat
- Assist customers with a range of accounting and tax platforms and applications
- Navigate efficiently between screens while multitasking to assist customers
- Maintain a noise-free and distraction-free home office environment
- Participate in training sessions to develop skills for the role
What is Required (Qualifications):
- Must be 18 years or older
- High school diploma or GED equivalent
- Ability to multitask and navigate between screens efficiently
- Flexibility in communication methods, providing support via phone and chat
- Must have a hardwired internet connection with specified speed requirements
How to Stand Out (Preferred Qualifications):
- Experience in technical customer service or support roles
- Familiarity with accounting and tax platforms
- Strong problem-solving skills and ability to work independently
- Previous experience working in a remote environment
- Excellent communication skills, both written and verbal
#CustomerExperience #TechnicalSupport #RemoteWork #CareerGrowth #EmployeeWellness
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