SHI International
Cisco Enterprise Agreement Customer Success Manager
This job is now closed
Job Description
- Req#: 14995
Industry: IT Solutions and Services
Why consider this job opportunity:
- Competitive pay range of $75,000 - $150,000, including base salary and bonuses
- Opportunity for professional growth and leadership
- Comprehensive health, wellness, and financial benefits
- Access to world-class facilities and technology
What to Expect (Job Responsibilities):
- Onboard customers to their Enterprise Agreement or other software subscription contracts
- Guide customers in navigating the Cisco Smart Accounts portal
- Conduct Quarterly Business Reviews with customers
- Update customers on consumption, track issues, and position services
- Track customer's true-forwards and consumption for EA subscriptions
What is Required (Qualifications):
- Bachelor's degree or equivalent experience
- 3+ years of technical, business, and/or sales experience
- 3+ years of experience selling Cisco products, Smart Accounts, or services
How to Stand Out (Preferred Qualifications):
- Proficiency in Microsoft Excel and PowerPoint
- Knowledge of Cisco's business model, architectures, and solutions
- Strong organizational and self-management skills
- Ability to articulate Cisco Smartnet renewal program
- Excellent executive-level communication, consultation, and presentation skills
#IT #CustomerSuccess #Cisco #Technology #Sales
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