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Client Engagement Specialist (AZ)
5 days agoWhat's your preference?
Job Description
- Req#: R857
Employer Industry: Marketing Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive compensation package
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and marketing outcomes
- Engage directly with clients to enhance platform utilization and drive revenue growth
- Dynamic role involving training and enablement for client teams
What to Expect (Job Responsibilities):
- Serve as the primary day-to-day contact for client platform needs, ensuring outstanding service and strong relationship management
- Anticipate client needs and suggest strategic alternatives that support client goals and revenue growth
- Troubleshoot client issues across various communication channels, ensuring timely resolution
- Drive platform adoption through education, training, and proactive recommendations
- Lead or support training sessions and workshops to enable client teams to leverage the employer's tools and processes
What is Required (Qualifications):
- 2-4 years of experience in customer service and engagement, marketing consultation, or a related field
- Strong understanding of marketing strategies, preferably within the beverage alcohol or consumer goods industry
- Excellent communication, presentation, and relationship-building skills
- Experience supporting software or platform adoption in a consultative role
- Highly organized, detail-oriented, and able to manage multiple projects simultaneously
How to Stand Out (Preferred Qualifications):
- Familiarity with creative/design processes and print production
- Self-motivated, proactive, and solutions-oriented
#MarketingServices #ClientEngagement #CareerOpportunity #TrainingProvided #CustomerService
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