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Client Services Junior Analyst
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Job Description
- Req#: DbrKDXgPlshF
Employer Industry: Healthcare Technology
Why consider this job opportunity:
- Opportunity for career advancement in a growing healthcare technology company
- Ongoing mentorship from Client Services and Operations leaders
- Exposure to real client data and service performance metrics
- Practical experience in reporting and service analytics
- Supportive and collaborative work environment
What to Expect (Job Responsibilities):
- Manage day-to-day client interactions and service requests under the guidance of Client Services leadership
- Support client onboarding and ongoing service delivery, ensuring efficient issue resolution
- Maintain accurate records of client interactions, service metrics, and operational data
- Document client service workflows, FAQs, and standard operating procedures (SOPs)
- Collaborate with internal teams to understand client needs and translate them into actionable tasks
What is Required (Qualifications):
- Bachelor's degree in Business, Analytics, Communications, Healthcare Administration, Operations, or a related field
- Strong written and verbal communication skills
- High attention to detail with strong organizational and analytical skills
- Ability to manage multiple priorities in a fast-paced environment
- Professional, client-first mindset with a strong sense of ownership and accountability
How to Stand Out (Preferred Qualifications):
- 1-2 years of experience in client services, operations, analytics, or a healthcare-related environment
- Familiarity with CRM tools (Salesforce or similar)
- Interest in healthcare technology, diagnostics, or operational analytics
- Experience documenting processes or supporting data-driven service teams
#HealthcareTechnology #ClientServices #CareerGrowth #DataAnalytics #ServiceDelivery
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