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Client Services Support Analyst - Telework Hybrid
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Job Description
- Req#: JC-507829
Employer Industry: Government Services
Why consider this job opportunity:
- Salary range from $4,935.00 to $9,004.00
- Opportunity for training and development assignments
- Hybrid telework options available for California residents
- Work in a dynamic environment with a 24/7 operational focus
- Comprehensive benefits package including health, vision, and dental plans
What to Expect (Job Responsibilities):
- Provide client services including mainframe maintenance and support
- Monitor the availability and security of the employer's information assets and systems
- Offer immediate resolutions and escalation processes for technical issues
- Provide Enterprise Service Desk support during non-business hours
- Collaborate with team members to ensure efficient operations of the Security Operations Center
What is Required (Qualifications):
- Must be available for a graveyard shift from 11:00 PM to 7:30 AM
- Background investigation clearance required prior to hire
- Authorization to work in the United States
- Experience in information technology or related field as outlined in the class specification
- Ability to work independently and in a team environment
How to Stand Out (Preferred Qualifications):
- Knowledge of Microsoft Office Suite, Windows, Firefox, and Google Chrome
- Strong interpersonal skills and ability to perform in-depth analysis
- Excellent written and verbal communication skills
- Experience in a client services or technical support role
- Familiarity with security policies and procedures
#GovernmentJobs #ITSupport #HybridWork #CaliforniaJobs #CareerGrowth
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