Remote Jobs

Client Success Manager


PayCompetitive
LocationRemote
Employment typeFull-Time
  • Job Description

      Req#: 3768608
      Employer Industry: Medical Imaging Services

      Why consider this job opportunity:
      - This is a remote position, allowing flexibility in your work environment.
      - Opportunity for career advancement and growth within the organization.
      - Competitive salary and performance-based incentives.
      - Supportive and collaborative work environment fostering innovation and problem-solving.
      - Chance to make a significant impact on client satisfaction and service delivery.

      What to Expect (Job Responsibilities):
      - Build and maintain strong relationships with clients to understand their business objectives and challenges.
      - Facilitate the onboarding process for new clients, ensuring a smooth transition and understanding of products or services.
      - Educate clients on best practices for effectively utilizing the organization's services.
      - Monitor client usage and engagement to identify upsell and cross-sell opportunities.
      - Act as a client advocate within the organization, conveying client feedback to relevant teams.

      What is Required (Qualifications):
      - Required associate degree in health science in Radiology Technology or preferred bachelor's degree in a health science or related field.
      - Required knowledge of cross-sectional anatomy, physiology, medical terminology, and radiologic equipment.
      - Required license: ARRT R.T. (R); preferred CT and MR license.
      - 2+ years of experience in a client success role with major accounts, demonstrating the ability to upsell.
      - Strong communication and interpersonal skills, with excellent problem-solving abilities.

      How to Stand Out (Preferred Qualifications):
      - Preferred bachelor's degree in business, sales, marketing, or a related field.
      - Experience using Excel formulas, sorting, and pivot tables; Power BI knowledge is a plus.
      - Experience in a sales and upselling environment.
      - Familiarity with Salesforce software or CRM tools.
      - Ability to travel up to 20% of the time.

      #MedicalImaging #ClientSuccess #RemoteWork #CareerGrowth #HealthcareServices

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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