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Client Success Manager


Pay$92000.00 / year
LocationRemote
Employment typeFull-Time

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  • Job Description

      Req#: R47261
      Employer Industry: Financial Technology

      Why consider this job opportunity:
      - Salary up to $110,400 per year
      - Opportunity for career advancement and growth within the organization
      - Comprehensive benefits package, including medical, dental, vision, and a 401(k) plan with company match
      - Minimum of 10 days of vacation, plus sick time and company-paid holidays
      - Dynamic work environment focused on client satisfaction and relationship building
      - Chance to work with a diverse team and contribute to an inclusive workplace culture

      What to Expect (Job Responsibilities):
      - Serve as the primary point of contact for operational contacts, ensuring excellent customer service and relationship management
      - Strategically focus on client success and retention, utilizing data to monitor client relationship health
      - Own forecasting and prioritization for client renewals and identify new business opportunities
      - Collaborate cross-functionally with internal teams to drive long-term healthy client relationships
      - Create referenceable customers through case studies and stay informed about industry trends

      What is Required (Qualifications):
      - Bachelor's degree or equivalent combination of education, training, and work experience
      - Minimum of 3 years of experience in a client-facing role, such as Client Success, account management, or consulting
      - Proven business experience with demonstrated technical capabilities
      - Experience working with mortgage lenders is highly preferred
      - Strong communication and problem-solving skills, with a focus on customer satisfaction

      How to Stand Out (Preferred Qualifications):
      - Ability to execute commercial transactions, including pitching, negotiating, and closing deals
      - Passion for enhancing client experience and dedicated to customer satisfaction
      - Skilled in creating and delivering persuasive proposals and presentations
      - Comfortable handling challenging clients and driving mutually agreeable outcomes
      - Naturally curious and investigative, with a strong internal motivation to succeed

      #FinancialTechnology #ClientSuccess #CareerOpportunity #DiversityAndInclusion #CompetitivePay #RelationshipManagement

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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