• Job Description

  Req#: R47261
  Employer Industry: Financial Technology
  
  Why consider this job opportunity:
  - Salary up to $110,400.00
  - Opportunity for career advancement and growth within the organization
  - Comprehensive benefits package including medical, dental, vision, and 401(k) participation with company match
  - Minimum of 10 days of vacation plus additional holidays and personal days
  - Supportive and collaborative work environment focused on client relationships
  - Chance to make a positive impact on client satisfaction and retention
  
  What to Expect (Job Responsibilities):
  - Serve as the primary point of contact for key operational contacts, ensuring ongoing excellent customer service and relationship management
  - Monitor and assess the health of client relationships through data and direct engagement, driving utilization of product features
  - Own forecasting and prioritization for client renewals, identifying new business opportunities
  - Collaborate cross-functionally with internal teams to enhance client experience and satisfaction
  - Create referenceable customers through case studies and speaking engagements while staying informed about industry trends
  
  What is Required (Qualifications):
  - Bachelor's degree or equivalent combination of education, training, and work experience
  - At least 3 years of experience in a client-facing role such as Client Success, account management, consulting, or client services
  - Proven business experience with demonstrated technical capabilities
  - Strong skills in creating and delivering persuasive proposals and presentations
  - Ability to execute commercial transactions, including pitching, negotiating, and closing deals
  
  How to Stand Out (Preferred Qualifications):
  - Experience working with mortgage lenders highly preferred
  - Passionate about enhancing client experience and dedicated to customer satisfaction
  - Skilled in synthesizing complex information and presenting it clearly
  - Naturally curious and investigative with effective problem-solving abilities
  - Comfortable interacting with contacts at all organizational levels
  
  #FinancialTechnology #ClientSuccess #CareerOpportunity #CompetitivePay #DiversityAndInclusion
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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