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Client Success - Team Lead (Orthodontic & Dental Marketing Agency)
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Job Description
- Req#: 6tePBAFcRgO4
Employer Industry: Orthodontic Marketing
Why consider this job opportunity:
- Salary up to $85,000
- Opportunity for career advancement and growth within the organization
- Remote position with flexibility for work-life balance
- Comprehensive benefits package including health, dental, vision, and life insurance
- Supportive and collaborative work environment focused on team success
- Generous PTO policy, including unlimited vacation days starting in the second year
What to Expect (Job Responsibilities):
- Lead, manage, and coach a cross-functional team of 10+ members to ensure high performance and service delivery
- Develop and implement digital marketing strategies tailored to partner needs, focusing on ROI
- Maintain relationships with 250+ partners through effective communication across various platforms
- Facilitate internal training sessions to enhance team knowledge and skills in digital marketing
- Analyze campaign results and team performance metrics to drive continuous improvement
What is Required (Qualifications):
- 2+ years of experience leading and training customer/client success teams with ideally 10+ direct reports
- 4+ years of experience in digital marketing strategy, including Google Ads, SEO, and social media marketing
- Proven track record of managing relationships with multiple partners while delivering high-quality service
- Strong operational experience with CRMs and project management tools
- Excellent written and verbal communication skills, with the ability to handle client escalations
How to Stand Out (Preferred Qualifications):
- Experience in a marketing or service-based agency, particularly within the orthodontic or dental industry
- Demonstrated ability to create and implement client growth strategies that yield measurable business outcomes
- Knowledge of training program design and quality assurance standards for advisory teams
- Familiarity with team workflow optimization and internal communication strategies
- Strong data-driven mindset, utilizing metrics and KPIs to monitor performance
#OrthodonticMarketing #DigitalMarketing #RemoteWork #CareerGrowth #TeamLeadership
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