• Job Description

  Req#: 721642497

  Allegro Pediatrics-Where Healthier Futures Begin. For more than 55 years, we have been setting the standard for children’s medical care on the Eastside. With nearly 90 providers in 8 locations, our mission is to partner with families to heal, nurture, and empower each child in their journey to adulthood.

  Want to be a part of a prestigious pediatric environment?

  The Clinic Manager is responsible for leading the daily operational and administrative functions in a clinic setting. The position provides direction and leadership to ensure all Allegro standards are met while improving the work life of providers and staff. Principal responsibilities include operations, managing of staff and resources, and maintaining compliance with all policies, procedures, and regulations. The role supports the delivery of patient and family focused care. The clinic manager serves as a resource within Allegro and facilitates communication, coordination, and collaboration among all staff within the organization.

  Primary Responsibilities:

  Clinical Practice and Leadership:

  • Lead the day-to-day operation and coordination of patient care services
  • Lead the clinic to improve patient, provider, and staff satisfaction
  • Identify opportunities to increase quality, safety, effectiveness, and efficiency
  • Identify indicators to measure, evaluation, and improve patient care
  • Develop a strong, collaborative relationship with the Site Medical Director, Clinic Operations Manager, and all Clinic Managers
  • Assure that patient-family centered care is provided within clinic
  • Maintain transparent communication. Appropriately communicate organization information through clinic meetings, morning huddles, one-on-one meetings and appropriate email, teams and regular interpersonal communication

  Personnel Management:

  • Foster a spirit of teamwork and unity among clinic staff that allows for the appreciation of diversity as well as cohesiveness, support, and working together to enable each employee to succeed
  • Maintain positive working relationships with staff, managers, directors and providers
  • Direct and evaluate the clinic workforce in terms of overall staffing of the clinic
    • Staff call outs, vacations, leave of absences
  • Recruit staff members who are in congruence with service excellence and quality patient care
  • Lead employees to meet the organizations expectations for productivity, quality, continuous improvement, and goal accomplishment
  • Oversee the completion and monitoring of staff competencies
  • Engage in ongoing feedback to the effectiveness of staff members in their roles
    • Monthly 1:1 meeting with all staff members
    • Semi-annual review & annual review of employees
  • Identify and establish learning opportunities for employees

  Facility Management:

  • Provide facility management/oversight as defined by operations
  • Participate in renovation and facility planning
  • Evaluate and manage clinic stock in conjunction with Clinic Operations Manager

  Professionalism:

  • Display the behaviors and traits that command the respect of colleagues, employees, and patients. Be courteous, helpful, reliable, ethical and mindful of others. Remain consistently approachable, trustworthy, accountable and show integrity
  • Maintain composure in challenging situations

  • Strong interpersonal skills and conflict resolution skills
  • Ability to think and work independently and efficiently. Proven ability to problem solve, and make decisions independently
  • Training, motivating, and empowering clinic managers. Providing mentorship and guidance; fostering a culture of learning and continuous improvement
  • Demonstrated management/leadership skills
  • Strong written and verbal communication skills
  • Excellent technical and systems skills
  • Demonstrates honesty and integrity in their actions; comfortable providing corrective feedback or taking difficult actions when necessary
  • Demonstrated ability to respect, communicate, and relate well to all kinds of people regardless of their status, position, or background; effective at building relationships; has situational awareness and uses tact to diffuse tense situations through personal rapport and communication skills; appreciates and celebrates differences
  • Demonstrated track record of meeting the needs of both staff and patients by taking actions and making decisions that are patient centered and customer service focused
  • Must be 18 years of age or older
  • Pre-Employment Requirements:
    • Background check
    • Drug testing in compliance with Washington State Bill 5123 for this safety-sensitive position. • To uphold safety for all employees and patients, we continue to require vaccination status for all new hires, including remote or hybrid schedules, at time of hire and annually
    • Current COVID booster, and annually, or as newly released o We require flu immunizations at time of hire and annually
    • Various other immunization requirements that we can discuss during your interview
    • All employees are currently required to wear a surgical, KN95 or N95 mask at all times while in clinic, patient facing

• About the company

  With nearly 100 providers in 9 locations, our physician-owned practice has been helping Eastside children grow up happy, healthy, and strong for over 50 years.

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