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Closing Services Specialist - Remote
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Job Description
- Req#: R20250172
Employer Industry: Fintech in Mortgage and Real Estate Services
Why consider this job opportunity:
- Competitive compensation: anticipated base hourly rate from $19.00 to $27.00 based on skills and experience, with eligibility for an annual incentive program
- Eligible for 20 days of paid time off annually, plus 9 paid holidays and 2 floating holidays
- Recognized for diversity and inclusion initiatives, enhancing workplace culture
- Comprehensive health benefits including multiple medical plan choices, dental, vision, and life insurance
- 401(k) plan with top market company match that is immediately vested, and opportunity to participate in the Employee Stock Purchase Plan (ESPP)
- Homebuyer perks program to assist employees with home buying, selling, and refinancing processes
What to Expect (Job Responsibilities):
- Complete all aspects of the loan closing process, including reviewing title commitments and preparing closing disclosures
- Verify clear to close by checking vesting, payoffs, taxes, HOA's, insurance premiums, loan amounts, fees, and borrowers' funds
- Monitor daily queues to ensure timely completion of orders within service level agreements
- Address inquiries from lenders, borrowers, internal staff, and management professionally and promptly
- Provide excellent customer service through all communications, including phone calls and emails
What is Required (Qualifications):
- High School Diploma or GED
- Minimum of 2 years of prior work-related experience
- Typing/data entry skills with a minimum of 65 words per minute
- Proficiency in Microsoft Office (Outlook, Excel, and Word)
- Excellent verbal, written, and interpersonal skills
How to Stand Out (Preferred Qualifications):
- Knowledge of client-based systems
- Strong attention to detail and ability to problem-solve in a fast-paced environment
- Motivated and positive team player
- Ability to multi-task effectively
#Fintech #MortgageServices #CustomerService #CareerOpportunity #DiversityAndInclusion
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