Job Description:

The Co-Manager is responsible for supporting the General Manager in overseeing the day to day operations and sales of a high volume convenience store retail outlet. This individual assists the General Manager in leading and supervising a team of employees, as well as drives profitability, developing people, and the highest level of guest service. The Co-Manager is also responsible for assisting with the accounting functions for the store including supervising and monitoring sales and inventory.

Responsibilities:

Guest

• Greets and interacts with new and regular guests in a genuine manner and suggest products that complement purchase to enhance guest experience.
• Provides prompt, efficient and courteous service and engages in conflict management when needed.
• Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude.
• Addresses any guest concerns on designated shifts.

Clean, Safe, Fast & Full

• Maintains inventory in a neat and organized manner.
• Supervises and monitors adherence to all safety-related regulations, including food safety regulations.
• Participates in daily store operational activities as needed:
  • Rings up guests on cash register and balances cash and inventory transactions
  • Ensures the store is clean and well maintained
  • Stocks shelves and coolers and takes inventory on shelf items
  • Receives vendor deliveries
  • Orders inventory and supplies
• Possesses the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.

People

• Sets a leading example of RaceTrac’s Core Values, Leadership Qualities and the RaceTrac Way to entire team.
• Supports the General Manager in managing the store operation.
• Directs, plans and apportions the work of store team members on designated shifts.
• Supervises, coaches, trains and develops store team members.
• Provides feedback on employee performance and development to the General Manager.

Profit

• Assists in control of inventory and the flow/distribution of materials, merchandise and supplies.
• Works with the General Manager to determine the type and quantity of merchandise to be bought, stocked and sold.

Qualifications:

• 3-5 years work experience preferred
• 1+ years management experience preferred
• Vendor management experience preferred
• Previous experience working in high-volume, guest-focused, transactional environment preferred
• 1+ years experience in a retail environment preferred