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Commercial Frontline Call Center Specialist- Remote


PayCompetitive
LocationDalton/Georgia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R-125943
      Employer Industry: Commercial Flooring

      Why Consider this Job Opportunity:
      - Opportunity for career advancement and growth within the organization
      - Competitive pay up to the maximum amount specified in the job description
      - Work remotely with flexible hours
      - Supportive and collaborative work environment
      - Chance to enhance customer satisfaction and trust in the company's services

      What to Expect (Job Responsibilities):
      - Take ownership of customer inquiries and challenges, providing comprehensive solutions
      - Manage order entry, maintenance, and inquiries for Shaw Contract and Patcraft Commercial groups
      - Collaborate with internal stakeholders to ensure seamless management of customer needs
      - Project a professional image of Shaw's Commercial Brands in all customer interactions
      - Strive for order accuracy and maintain a high level of customer and Sales personnel data in Salesforce.com

      What is Required (Qualifications):
      - High School Diploma/GED required
      - Maintain a virtual presence throughout each workday
      - Exhibit a high level of patience, service commitment, and initiative
      - Ability to troubleshoot technology through a remote environment
      - Associate degree or higher education preferred

      How to Stand Out (Preferred Qualifications):
      - 0-2 years of experience in a customer service role
      - Strong problem-solving skills and ability to adapt to change

      #CommercialFlooring #CustomerService #CareerGrowth #RemoteWorkOpportunity #CompetitivePay

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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