• Job Description

  Req#: fk0zrpt
  Position Summary
  
  The Communications & Graphic Design Specialist is responsible to collaborate with Group Benefits service teams to create employee benefit communication materials and websites as a valued service for our clients; provides advanced graphic design, website design, and the creation (including copywriting) of communication materials such as presentations, brochures, and postcards.
  
  Key Responsibilities
  • Collaborates with Group Benefits service teams to create employee benefit communication materials and websites as a valued service for our clients. Provides advanced graphic design, website design, and creation (including copywriting) of communication materials such as presentations, brochures, and postcards.
  • Works closely with the Group Benefits service teams to develop communication materials to meet established timelines for open enrollment, new programs or new benefit introductions, and ongoing annual communication campaigns.
  • Develops and updates employee benefit websites for clients using appropriate design template, WordPress plugins and security protocols.
  • Installs and utilizes Google Analytics on sites and regularly reports on website activity.
  • Creates (copywriting and design) client newsletters.
  • Creates (copywriting and design) HTML employee communication emails for clients.
  • Creates branded logos for use in client benefit communication campaigns.
  • Creates and updates employee benefit guides and communications for clients in MS PowerPoint or Adobe InDesign; includes copywriting and design of postcards, posters, flyers and similar materials.
  • Deploys and manages a catalog of standardized designs and templates that can be repurposed for various client communications projects.
  • Coordinates mailing of employee communications with service teams, clients and external print/production/mail vendors.
  • As needed, posts communication materials on flipbook platform.
  • Assists with graphic design and layout of responses to Group Benefits RFPs including production of final documents.
  • May interact directly with clients as needed, participating in client meetings, presenting design concepts, and gathering input to inform communication materials.
  • All other duties as assigned.
  
  Qualifications
  
  Required
  • 5-10 years or more of related experience or the equivalent combination of education and experience.
  • Communications design in a customer service environment
  • Creation of websites and content using WordPress; use of appropriate templates and plug-ins
  • Project management of ongoing communication campaigns or similar projects requiring complicated timelines with multiple deliverables and deadlines
  • Social media campaigns across various media platforms; Facebook, Instagram, Twitter
  • Strong analytical skills
  • Effective problem-solving and decision-making ability
  
  Key Competencies
  • Strong communication and interpersonal skills; a collaborative approach
  • Able to delegate work and influence outcomes
  • Capable planning and organizing skills
  • Creativity and artistic ability
  • Strong attention to detail
  • Able to meet strict deadlines consistently
  • Excellent written communication skills with a strong command of grammar, style, and clarity. Demonstrates a sense of urgency and effectively manages multiple projects and stakeholders simultaneously.

• About the company

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