• Job Description

  Req#: 378

  POSITION OVERVIEW:
  The Community Engagement Support Associate will aid Hudson Guild in its mission by
  supporting outreach, engagement, event and direct program execution that fosters stronger
  relationships with and direct support to community members. This role helps the department
  deliver a vibrant seasonal program (e.g., holiday events and initiatives and neighborhood
  hardship support), supports inclusive engagement practices, and implements one-on-one direct
  support to community members who are seeking support and/or participating in programs and
  events.

  
  REQUIRED QUALIFICATIONS:
  High school diploma or equivalent required; Associate’s or Bachelor’s degree in community
  development, social sciences, public administration, or a related field preferred. Experience
  (paid or volunteer) in a direct role helping individuals and/or families, event support, community
  outreach, or program implementation strongly preferred. Non-profit sector experience is a plus.
  Bi-Lingual (Spanish, Mandarin, or Cantonese Strongly Preferred). Strong attention to
  detail. Service oriented, punctual, and competent with technology.

  
  RESPONSIBILITIES:
  ● Schedule and conduct appointments with community members to help them apply for
  emergency hardship assistance following all organizational protocol.
  ● Accurately track all interactions in Excel or in the software requested by supervisor
  ● Provide daily reports to supervisors related to meetings and work performed
  ● Regularly help with translation as needed for appointments, events, and daily program
  operations.
  ● Assist in planning, coordinating and implementation of several community events and
  other seasonal programming including all logistics for events: registration, greeting
  participants, answering questions, check-in, facilitating parts of the event as needed,
  aiding volunteers as needed, set-up/break down, preparing materials, signage,
  photography
  ● Conduct outreach to local-residents, partner organizations, businesses, and community
  groups to promote programs, solicit participation and support relationship development
  as needed.
  ● Collect data: track attendance/participation, solicit feedback, assist in preparing
  summary reports or dashboards on engagement outcomes.
  ● Coordinate with internal departments (communications/marketing, operations, volunteer
  services) and external partners (CBOs, vendors, sponsors) as needed to ensure smooth
  execution of programs.
  ● Provide administrative support as needed.

  ● Ensure inclusive practices and accessibility in program and event delivery — being
  responsive to diverse community needs and backgrounds.
  ● Be flexible and responsive to changing program priorities, including extended hours,
  outdoor settings, or changing event formats.

  
  WORK CONDITIONS AND PHYSICAL REQUIREMENTS:
  ● Full-time, seasonal role (ideally 11 am - 7 pm or 12 pm - 8pm) for November/December, with additional hours beyond December a possibility
  ● Some evening and weekend hours required.
  ● Work may occur indoors and outdoors; may involve standing for extended periods,
  transporting event materials (tables, chairs, signage) or walking through community
  spaces.
  ● The position may require travel to various community sites or partner locations.

  
  

  Hudson Guild is an Equal Opportunity Employer

• About the company

  Hudson Guild is a multi-service community center serving those who live, work or go to school in Chelsea, with a focus on those in need. Our work helps knit together a dynamic and multi-faceted community, supporting and empowering individuals as they p...

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