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Community Engagement Specialist
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Job Description
- Req#: 048913d2-83f5-4cdd-806c-5ece882d7532
Employer Industry: Event Management Software
Why consider this job opportunity:
- Salary up to $55,000
- Unlimited Paid Time Off
- Fully remote work environment
- Comprehensive health, vision, and dental insurance
- Quarterly employee bonuses
- Flexible work schedule
What to Expect (Job Responsibilities):
- Maintain a positive, empathetic, and professional attitude toward customers
- Communicate with customers through various channels, including email, phone, and virtual meetings
- Become an expert on the employer's product and provide creative solutions to customer challenges
- Support customer onboarding by guiding new organizers through setup and training
- Collaborate with internal teams to resolve customer issues and ensure seamless event execution
What is Required (Qualifications):
- Empathy and compassion in handling clients
- Excellent verbal and written communication skills
- Ability to quickly identify challenges and brainstorm solutions
- High-level knowledge of G-Suite products, including Gmail, Google Sheets, and Google Docs
- Familiarity with HubSpot, Zendesk, and Slack
How to Stand Out (Preferred Qualifications):
- Experience in customer support or success roles, preferably within the event management industry
- Previous experience with technical support or onboarding processes
- Strong problem-solving skills and creativity in developing customer solutions
#EventManagement #CustomerSuccess #RemoteWork #UnlimitedPTO #CareerOpportunity
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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