• Job Description

  Req#: 5034723007
  Employer Industry: Medical Device Manufacturing
  
  Why consider this job opportunity:
  - Salary up to $110,000 with a variable incentive plan
  - Stock options offering ownership in a mission-driven company
  - Comprehensive employee benefits package including 401(k), healthcare insurance, and paid vacation
  - Opportunity to work in a diverse and inclusive environment with experienced leaders
  - Constant learning and dynamic challenges to support personal and professional growth
  - Remote work flexibility with minimal travel requirements
  
  What to Expect (Job Responsibilities):
  - Facilitate complaint investigations ensuring completeness and consistency of complaint files/records
  - Support post-market compliance activities by handling customer complaints according to documented procedures
  - Evaluate complaints and conduct preliminary investigations, including follow-ups with healthcare professionals and sales representatives
  - Collaborate with various departments to gather information related to complaint investigations and handling
  - Maintain comprehensive records of customer interactions and resolutions in the company's electronic Quality Management System
  
  What is Required (Qualifications):
  - Education: Bachelor of Science in Engineering, Technical, or Life Science discipline, or equivalent work experience preferred
  - Minimum 5 years of experience in the medical device industry
  - Working knowledge of FDA regulations, ISO 13485, and related ISO/EN standards
  - Excellent verbal and written communication skills with a professional demeanor
  - Ability to travel up to 10%, including potential overnight domestic and/or international travel
  
  How to Stand Out (Preferred Qualifications):
  - Experience with Class II and/or III sterile devices
  - Strategic mindset with a hands-on approach and a high degree of energy and drive
  - Vision for continuous improvement and excellence in processes
  
  #MedicalDevices #QualityManagement #RemoteWork #CareerGrowth #DiversityAndInclusion
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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