• Job Description

  Req#: 2680
  Job Summary:
  
  Responsible for supporting Neumo's compliance program, including submerchant onboarding and due diligence, transaction monitoring, compliance operations, vendor oversight, and compliance reporting.
  
  Duties and Responsibilities:
  
  
  • Conduct KYB reviews of government entity submerchants.
  • Review onboarding documentation for completeness and accuracy.
  • Perform sanctions and watchlist screening reviews.
  • Assist with risk assessments and underwriting support.
  • Review and investigate transaction monitoring alerts.
  • Escalate potentially suspicious activity to compliance management.
  • Document investigative findings and case outcomes.
  • Maintain monitoring records and supporting evidence.
  • Support complaint management and resolution tracking.
  • Maintain compliance records and reporting.
  • Assist with regulatory and sponsor bank requests.
  • Coordinate compliance-related audits and examinations.
  • Support policy and procedure maintenance.
  • Track vendor due diligence and ongoing review requirements.
  • Maintain vendor compliance documentation.
  • Coordinate periodic vendor assessments.
  • Prepare compliance reporting and management dashboards.
  • Track key compliance performance indicators.
  • Assist with board and management reporting.
  • Perform other duties as assigned.
  
  
  Education and Experience:
  
  
  • Bachelor's degree preferred, or the equivalent amount of related experience.
  • Prior experience in BSA/AML, KYB/KYC, underwriting, or payments compliance preferred.
  
  
  Knowledge, Skills and Abilities:
  
  
  • Working knowledge of sanctions screening, transaction monitoring, and merchant underwriting practices.
  • A moderate knowledge of Microsoft Office Suite.
  • Excellent verbal and written communications skills.
  • A moderate degree of analysis, creativity, and critical thinking skills.
  • Ability to manage confidential and sensitive information with discretion.
  • Demonstrate the principles of good customer service to all customers and colleagues.
  • Demonstrate compliance with all company policies and/or regulations.
  
  
  Work Environment:
  
  
  • The noise level in the work environment is usually moderate as the employee works in an open-floor office environment, in an individual workstation, using a telephone and computer.
  • Employees are required to work evenings and weekends, as necessary.
  
  
  Physical Demands:
  
  
  • Must be able to remain seated for extended periods, work at the computer several hours a day, five days a week.
  • Regular use of a computer and other office machinery, such as printers and copy machines.
  • Occasional movement around the office.
  • Frequent communication via telephone.
  
  
  Neumo Summary:
  
  With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
  
  Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
  
  Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
  
  Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

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