• Job Description

  Req#: 24024956

  Job Description:

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

  One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

  Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

  Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

  Job Description:
  This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

  Support the management of Audits, Exams, Credit Reviews and Targeted Risk Assessments for Retail Organization. Responsibilities include supporting all aspects of audit and exam management including but not limited to:

  • Coordinate materials, logistics and other preparation for upcoming audits, exams and targeted risk assessments.
  • Work with Front Line Unit and key support partners in gathering and reviewing requested materials to ensure completeness of materials being delivered and identify any risks or concerns.
  • Monitor and track audit, exam and risk assessment progress and reporting to ensure deadlines are met, materials are responsive to the ask, and all logistical needs are addressed.
  • Responsible for reporting, workflow and administrative functions included leadership meeting material and other monthly and adhoc material gathering and distribution
  • Support the planning, organization and execution of Business Readiness Reviews, Deep Dives, and Site Visits as requested.
  • Support other exam management activities or initiatives. Support regulatory and internal audit inquiries and targeted assessments.
  • Communication topics to include engagement preparation, information and data collection, escalation of issues, status and results. Discussions may include Audit and Exam personnel, Senior and Executive Leadership.
  • Audit, Exam and Assessment coverage will include First Mortgage, Home Equity, Small Business, Consumer Card Underwriting and Consumer Vehicle Lending; for Consumer and Small Business , Merrill and Custom Mortgage.

  Required Qualifications:

  • 2+ years Mortgage, Risk, Compliance or Audit management experience, understanding of loan origination and/or fulfillment and underwriting processes
  • Skilled in SharePoint and MS Office Programs
  • Detail oriented with strong analytical, process, project management, reporting and organizational skills
  • Work in a team environment as well as independently.
  • Excellent written, verbal and communication skills are required

  Desired Qualifications:

  • Able to digest complex audit and exam requests and develop creative solution.
  • Ability to multi-task with a high degree of organization within a dynamic fast-paced environment
  • Prior workflow and reporting experience

  Other Responsibilities:

  • Oversees the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
  • Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
  • Implements optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
  • Conducts and coordinates quality inspection reviews to enhance employee performance and control effectiveness
  • Performs QA activities including executing on controls, managing cases, and reporting results
  • Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
  • Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting

  Skills:

  • Controls Management
  • Issue Management
  • Monitoring, Surveillance, and Testing
  • Quality Assurance
  • Risk Management
  • Analytical Thinking
  • Attention to Detail
  • Critical Thinking
  • Problem Solving
  • Written Communications
  • Decision Making
  • Innovative Thinking
  • Prioritization
  • Recording/Organizing Information
  • Research

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

• About the company

  Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

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