CIMCO Refrigeration is looking for a fulltime Contract Administrator for a 1 year contract opportunity in our Burlington office.

The Contract Administrator will be responsible for the management and tracking of service contracts which involves accurate coordination between departments and field workers to ensure excellent execution of customer service agreement obligations.

Role Responsibilities

Ӣ Daily and weekly tracking of service contract proposals using SAP and Excel
Ӣ Ensuring that the scope of work in the service contracts are tracked and planned properly to fulfill the contract obligations
Ӣ Creating and maintaining office binders with service contract details
Ӣ Tracking and following up on testing processes (such as calibration certificates, oil samples and vibration analysis)
Ӣ Recording and generating monthly reports within the department and to the customers.
Ӣ Assisting with payroll and reporting of mechanic timesheets.
Ӣ Assisting the dispatch team with the answering of service calls / creating Job numbers pertaining to the description of the service call, creating a T&M Number and obtaining a PO where required.
Ӣ Supporting the Toronto & Hamilton Industrial / Commercial teams with contract obligations.
Ӣ Working with the Operating Manager to create Job Numbers for the operator shifts.
Ӣ Verifying hours and closing out jobs after completion.
Ӣ Scheduling mechanics by using the digital Field Service Management Tool to push job numbers and updating the dispatch board where necessary.
ӢSupporting the dispatch team with ordering of materials from the National Parts Center.

Required Professional Knowledge, Skills & Qualifications

Ӣ High school education required. Post-secondary education preferred
Ӣ Efficient & accurate data entry skills
Ӣ Knowledge of SAP or other ERP systems
Ӣ Detail oriented
Ӣ Highly organized with strong attention to billing accuracy.
Ӣ Ability to work both independently and within a team setting
Ӣ Flexibility to navigate changing business demands.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Company Profile

CIMCO specializes in the engineering, design, manufacture, installation and service of complex thermal building solutions for industrial, process cooling and recreational refrigeration and mechanical systems. For more than 100 years, CIMCO”™s leadership and unparalleled research, development and manufacturing programs has put us at the forefront of industry advancements and technological breakthroughs. Our professional engineers, technicians and designers apply innovative state-of-the-art equipment and refrigerants to develop systems that meet even the most complex thermal challenges.

We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education.

CIMCO is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, CIMCO provides accessibility accommodations during the recruitment process. Should require any accommodation, please let us know, and we will work with you to meet your needs.