The scope of the role belongs to Sourcing area, in the Bedbank division in HBX group. This role report to the Area Contracting Manager. They are divided in geographical areas and/or hotel chains (depending of the location of the chain headquarter) if there are not a preferred chain. Each contracting manager has a hotel portfolio assigned and handles own portfolio. As a Contracting Managers the main responsibility is to get the best contracting conditions and maximize benefits.

Accountabilities & Responsabilities:

• Expand hotel portfolio identifying new opportunities, analyzing hotel market in destination, leading the negotiation process (personal visits, phone or mail) for increasing booking volume in destination

• Negotiating and contracting of rates, special offers, allocation, release periods, overrides, terms and conditions for hotels, self-catering or serviced apartments ensuring the best available rates and availability for Hotelbeds clients (new properties and recontracting of existing agreements). Negotiate contract renewal conditions: rate, inventory, offers, release periods, marketing contributions, overrides, cancellation policy. Ensure renewed contracts are Live with sufficient lead time to capture early bookings

• Ensure our best conditions in the market at any time comparing our product with the product of our different competitors, Identifying reasons of disparity and if it’s necessary renegociate the current conditions of the contract.

• Follow up of sales performance analyzing weekly product/sales reports to identify market trends and revenue/room nights growth opportunities or incidences. Explain performance of the portfolio/destination when needed leveraging available production data and market insight

• Deliver full and correct contract documentation and hotel contents (photos, fact sheets, company data). Secure content in acquisition and renewal situations Promote uploading and updating of quality contents by hotels through Maxiroom Load directly via wizard or ensure delivery of full and correct hotel contents to the OSC

• Explaining tools and procedures to suppliers giving supplier portal demonstrations, providing materials and contact support information

• Act as the face to face key point contact for accommodation supplier vendors and develop and maintain excellent relationships with them. Assisting in resolving major complaints of our suppliers and clients negotiating the most suitable solution to maintain the good service and relationship with them.

• Problem solving: Decisions mainly guided by policies, procedures or practices. Some situations may require developing alternatives or interpreting guidelines.

Education:

University degree (Tourism will be desirable) or vocational training in travel agencies

Experience:

1-3 years of experience

Knowledge:

• MS Office: advanced level

• Atlas: Medium level

• Accelerate: Medium level

• Salesforce: High level

• Wizard: High level

Soft Skills:

• Organizational Skills

• Customer focused

• Attention to detail

• Team Work

• Negotiation & Influencing

• Continuous improvement

• Analytical view

• Initiative