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Credit Analyst - Nevada
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Job Description
- Req#: R13367
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $29.94/hour based on experience
- Uncapped monthly bonus potential based on individual performance, targeting 25% of base wages earned during the month
- Excellent benefits package, including 401(K) match, adoption assistance, parental leave, and tuition reimbursement
- Flexible work-from-home options with occasional travel to the Southfield, Michigan office
- Opportunities for career growth and advancement within the company
- Supportive and collaborative work environment promoting a positive culture
What to Expect (Job Responsibilities):
- Handle phone calls from stakeholders, ensuring high-quality customer service
- Review, validate, and verify information to facilitate compliant deal funding
- Resolve and document dealer inquiries unrelated to the funding process
- Manage license, title, audit, and inventory issues to keep dealer pipelines open
- Welcome and onboard new dealers by providing initial funding assistance
What is Required (Qualifications):
- Bachelor's degree or 4 years of continuous experience in loan underwriting or document review in a high-volume call center environment
- Proficiency in Microsoft Word, Excel, and Outlook
- Ability to remain compliant with company policies, processes, and legal guidelines
- Availability to work Saturday shifts and mandatory overtime during peak seasons
- Customer service experience in a call center environment for candidates without a Bachelor's degree
How to Stand Out (Preferred Qualifications):
- Interaction with auto dealers in a current or past role
- Experience reviewing contracts/legal documents with strong attention to detail
- Ability to interpret existing rules/guidelines and apply them to decision-making
- Strong organizational and communication skills
- Experience working in a fast-paced environment
#FinancialServices #CustomerService #CareerGrowth #RemoteWork #EmployeeBenefitsAbout the company
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