This job is now closed
Job Description
- Req#: R13356
Employer Industry: Financial Services
Why consider this job opportunity:
- Salary up to $29.94/hour based on experience
- Uncapped monthly bonus potential based on individual performance, targeting 25% of base wages earned
- Flexible work-from-home option with occasional travel to the office
- Excellent benefits package including 401(K) match, adoption assistance, and tuition reimbursement
- Opportunities for career growth and internal promotions
- Supportive and collaborative work environment that values a positive culture
What to Expect (Job Responsibilities):
- Handle phone calls from stakeholders, providing superior customer service
- Review, validate, and verify information to ensure compliance for quick funding of deals
- Maintain relationships with stakeholders while resolving dealer inquiries
- Manage license, title, audit, and inventory issues to keep the dealer's pipeline open
- Welcome and onboard new dealers by providing initial funding assistance
What is Required (Qualifications):
- Bachelor’s degree, equivalent work experience, or 4 years of continuous experience in loan underwriting or document review in a high-volume call center
- Proficiency in Microsoft Word, Excel, and Outlook
- Ability to work Saturday shifts and mandatory overtime during peak seasons
- Compliance with company policies, processes, and legal guidelines
- Strong attention to detail and ability to interpret existing rules and guidelines
How to Stand Out (Preferred Qualifications):
- Customer service experience in a call center environment
- Previous interaction with auto dealers
- Experience reviewing contracts or legal documents with strong attention to detail
- Proven ability to make decisions based on guidelines and rules
- Demonstrated capability to handle difficult conversations professionally
#FinancialServices #CustomerService #RemoteWork #CareerGrowth #CompetitiveCompensationAbout the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.