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Crisis Resource Specialist (Sunday 4PM-12AM)
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Job Description
- Req#: 25-157
Employer Industry: Crisis Intervention and Mental Health Services
Why consider this job opportunity:
- Opportunity for meaningful work in crisis intervention and mental health support
- Flexible work hours, including evenings and weekends, to accommodate various schedules
- Supportive and collaborative work environment
- Continuous training and professional development opportunities available
- Chance to empower individuals in distress and make a positive impact in their lives
What to Expect (Job Responsibilities):
- Provide crisis intervention and support to individuals calling the 988 Lifeline
- Conduct safety assessments and develop safety plans for individuals in emotional distress
- Maintain accurate and confidential documentation of all client interactions
- Collaborate with mental health professionals and emergency personnel for comprehensive support
- Participate in ongoing training to enhance crisis intervention skills and stay updated on best practices
What is Required (Qualifications):
- High School Diploma required; certification in crisis intervention or suicide prevention is desirable
- One (1) year of experience in crisis or call center environments
- Intermediate level computer skills, including proficiency in Microsoft Office applications
- Strong oral and written communication skills, with the ability to maintain confidentiality
- Ability to work in a fast-paced, high-stress environment while remaining calm and empathetic
How to Stand Out (Preferred Qualifications):
- Thorough understanding of Behavioral and Mental Health, crisis intervention, or suicide prevention
- Experience with customer service and problem-solving skills
- Familiarity with community resources and mental health services
- Ability to troubleshoot basic IT issues during text/chat sessions
- Flexibility to work overtime as needed to ensure 24/7 crisis center coverage
#CrisisIntervention #MentalHealthSupport #CustomerService #FlexibleHours #ProfessionalDevelopment
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