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Crisis Support Specialist Saturday - Tuesday 10pm - 8am
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Job Description
- Req#: 3732780
Employer Industry: Crisis Intervention Services
Why consider this job opportunity:
- Salary up to $21.75 per hour
- Flexible scheduling options to promote a healthy work-life balance
- Fully remote work capabilities
- Unlimited access to trainings and continuing education units (CEUs) through our Learning Management System
- Opportunities for career advancement within the organization
- HealthSource covers 65% of health and dental insurance premiums
What to Expect (Job Responsibilities):
- Respond to calls, chats, and texts in a compassionate and professional manner with a trauma-sensitive lens
- Collaborate with individuals in crisis and their support systems to facilitate treatment and recovery
- Provide direct care and supportive services, including education, counseling, and crisis intervention
- Coordinate and facilitate referrals to community services for behavioral health and substance use support
- Maintain accurate documentation and ensure adherence to service protocols
What is Required (Qualifications):
- Bachelor's degree in social work, human services, or a related field; equivalent relevant experience may also be considered
- Minimum of two (2) years of experience providing person-centered support services
- Strong verbal and written communication skills, organizational abilities, and interpersonal skills
- Demonstrated excellent customer service abilities
- Ability to pass all required background checks successfully
How to Stand Out (Preferred Qualifications):
- One (1) year of experience working in a Certified Community Behavioral Health Clinic (CCBHC) or Community Mental Health Center (CMHC)
- Previous experience providing crisis intervention services (minimum one (1) year)
- International Council for Helplines (ICH) Crisis Helpline Specialist Certification within 12 months of hire
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