• Job Description

  Req#: 91738

  We are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for the consumers to choose from. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are free to be themselves, and they are given the opportunity to grow, travel and develop, amazing things can happen.

  That’s why our employees, from around the world, choose to be a part of JTI. It is why 83% of employees feel happy working at JTI. And why we’ve been awarded Global Top Employer status, nine years running.

  So when you’re ready to choose a career you’ll love, in a company you’ll love, feel free to #JoinTheIdea.

  Learn more: jti.com

  For our Swiss Entity, we are looking for a motivated, team-oriented and proactive individual for the permanent position as:

  CRM/BI Manager (f/m/d)

  The incumbent, reporting to the Commercial Planning & TME Manager, acts as a business partner to internal clients in translating commercial and trade marketing needs into solutions and also represents Swiss Market interests within the JTI CRM and BI Global ecosystem. They identify and implement business processes improvements by managing the Trade Marketing Excellence program locally.

  
  Your responsibilities:

  • Responsible for the maintenance and development of the CRM/BI solutions
  • Assurance of the data quality in CRM/BI; by continuously validating and loading key data into the system
  • Manage a team of 2 contractors to develop and improve the Sales Data Warehouse and ETL process to provide a robust and accurate sales data reporting tool to the market and overall organization
  • Support different departments with KPI- Business-Reports, Dashboards and Ad-Hoc Analysis

  Qualifications and Experience

  • Bachelor/Master Degree in Business Administration or Business Informatics with proven & relevant experience in a similar role
  • Proactively solves problems, explores opportunities, and offers alternative solutions
  • Encourages and builds effective communication flow with key stakeholders
  • Fluent in English; German would be an advantage
  • Thorough knowledge of Business Intelligence (Power BI) and profound IT Skills (CRM, Data-Management, Power Apps, Power Automate, etc.)

  What we offer:
  Open, multicultural and very dynamic environment with personal development opportunities, as well as:

  • Possibility to work up to 50% from home office
  • 40-hour week, at least 5 weeks of vacation, flexible working hours
  • In-house canteen (discounted meals) and free soft drinks and coffee
  • Free parking lots
  • Monthly health insurance allowances for employees and their family members
  • Insurance contributions (NBU and KTG) are covered fully by JTI
  • JTI pays up to 75% of the pension fund contributions
  • 500 CHF Reka Checks (paid out in January each year)
  • Maternity and paternity leave (20 weeks) without reduction in salary
  • Attractive employee benefits
  • Fitness room and various sports and well-being courses

  
  Are you passionate about this vacancy? Or know someone who is interested in this position? We look forward to receiving your application!
  

• About the company

  JTI - Japan Tobacco International is the international tobacco division of Japan Tobacco, a leading international tobacco product manufacturer.

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