The Opportunity:
The Clinical Trial Supply (CTS) Vendor Manager is responsible for independently building and managing productive and collaborative relationships with assigned vendors. This role identifies, selects, and negotiates with vendors, builds effective relationships and ways of working, executes governance processes, manages risks and resolves issues. The CTS Vendor Manager also drives process improvement projects with assigned vendors.

Responsibilities:
1. Builds and manages effective business relationships with assigned CTS vendors in line with the CTS outsourcing strategy.

2. Identifies, selects, contracts and oversees CTS vendors. Drives the development of key deliverables such as CDAs, Master Service Agreements, contracts, Quality Agreements, pricing matrices and Statements of Work with CTS vendors.

3. Implements the CTS operating model for partnering with assigned vendors, including processes, standard operating procedures, work instructions, roles and responsibilities, and electronic data exchange/system interfaces. Ensures that a Quality Agreement is established and maintained.

4. Ensures CTS standards are implemented at assigned vendors (e.g. budgeting, invoicing processing, packaging & labeling standards, distribution & return standards, and deviation management).

5. Ensures alignment and agreement with assigned vendors for Key Performance Indicators and manages periodic reporting. Regularly assesses vendor performance and jointly prioritizes and executes process improvement actions with vendors.

6. Authors and maintains formal business relationship plans for assigned vendors. Leads periodic operational reviews for assigned vendors within the defined CTS vendor governance model.

7. Serves as first escalation point within CTS for assigned vendor issues or service complaints. Facilitates expeditious resolution, corrective action and preventive action, where necessary. Ensures that vendor issues and service complaints are tracked, assessed, resolved and communicated as needed.

Education & Requirements:
• University degree (BSc, MSc, PhD) in life sciences, engineering, logistics or equivalent experience
• Minimum of 5 years’ experience in clinical supply management, clinical research, product development and/or global R&D project management in the biopharmaceutical industry including 2 years’ experience working with related global vendors

Our Benefits

CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.

Please take the time to review our benefits site to see what’s available to you as a CSL employee.

About CSL Behring

CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring.

We want CSL to reflect the world around us

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Do work that matters at CSL Behring!