We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you.

We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and getting to know people that makes working with us so rewarding. We welcome the opportunity to discuss reduced hours and job share arrangements.

The Role

The main goal of the F&B Business Performance Manager is to enhance cost and revenue performance in food and beverage. This involves analysing data and making strategic recommendations to support the Food and Beverage Development team in implementing process improvements, enhancing organizational efficiency, and finding opportunities for better bottom-line results. The F&B Business Performance Manager will also lead measurement and performance reporting including budgeting, forecasting and monthly business reviews.

Reporting to the Director, Food & Beverage Development, the F&B Business Performance Manager acts as a business partner to the Cunard Brand and Product and Finance Partnering Team.

Responsibilities

• Supporting the F&B Development team to establish and allocate cost and revenue baselines, implementing KPIs to meet business needs
• Consolidating and analysing financial data and guests’ satisfaction scores by analysing actual results in comparison with company goals and financial forecasts
• Developing financial models, conducting benchmarking, and processing analysis
• Identifying trends, opportunities and risks and recommending actions based on sound analysis

Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK07 and is offered on a full time, permanent basis, with hybrid working in our Southampton office, 3 days per week with 10% ship based travel.

About You

Fresh ideas and different perspectives are what excite us most and help us to succeed. Alongside bringing these to the role, you’ll also need:

• Demonstrable commercial finance experience of improving business results and adding value
• Commercial acumen with an understanding and experience of managing revenue and cost budget lines
• Experience of business partnering senior stakeholders with the ability to challenge, influence and persuade at all levels
• Excellent communication and numerical skills, both written and verbal & detail oriented
• Strong knowledge of and experience with reporting systems and Excel

Being part of our team has its advantages…

We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help your personal and financial health and wellbeing.

• A friendly welcome with help settling in
• Home and office-based hybrid working
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Annual bonus
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Employee-led networks
• Employee Assistance and Wellbeing programmes
• Recognition scheme with prizes and awards
• Employee Discounted Cruising plus Friends and Family offers
• Contributory Defined Contribution Pension scheme
• Company paid private medical and dental insurance and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal

Please note: Being able to create unforgettable holiday happiness is a brilliant opportunity so we often receive high volumes of applications for our roles. In these cases we may close our job adverts early and aren’t able to consider applications once this happens.

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#Job Functions: Business Development; Finance; General Business;
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