Princess Cruises
Cunard Partner Support Specialist - REMOTE - US
This job is now closed
Job Description
- Req#: 11044
Employer Industry: Cruise Line Industry
Why consider this job opportunity:
- Base salary range of $22.93 to $30.96, based on qualifications and experience
- Opportunities for cruise and travel privileges for you and your family
- Comprehensive health benefits and a 401(k) plan
- Employee Stock Purchase Plan available
- Access to training and professional development resources, including tuition reimbursement
- Fully remote position with flexible working hours
What to Expect (Job Responsibilities):
- Provide customer service to National Accounts, Field Sales, and travel agents on sales topics, including pricing and booking questions
- Log, audit, and monitor processing of Co-op marketing requests, ensuring compliance with guidelines
- Review marketing materials for accuracy and alignment with sales planning
- Coordinate sales events, managing logistics such as invitations, RSVPs, and meeting space requirements
- Oversee port functions, including managing invitations and RSVPs for ship visits
What is Required (Qualifications):
- Solid understanding of travel industry operations, particularly related to travel agencies and cruise lines
- Familiarity with sales processes, co-op marketing, and event coordination
- Working knowledge of CRM platforms (e.g., Salesforce) and booking systems
- Strong verbal and written communication skills for effective interaction with travel advisors and internal teams
- High attention to detail and strong organizational skills to manage multiple priorities
How to Stand Out (Preferred Qualifications):
- Experience in contract administration and agency incentive structures
- Ability to troubleshoot and resolve issues independently while knowing when to escalate
- Adaptability to changing business needs and comfort working in a fast-paced environment
- Customer-centric mindset with a proactive approach to problem-solving
#CruiseLine #TravelIndustry #RemoteWork #CareerOpportunity #ProfessionalDevelopment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Princess Cruises is an American cruise line owned by Carnival Corporation & plc. The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California.
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